Privacy Policy

Your privacy is important to us. This Privacy Policy explains how LEKEELEKEE247 LTD ("we", "us", "our") collects, uses, shares, and protects your personal information when you use our products, services, mobile applications, and websites (collectively, the "Services").

By using our Services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

1. Who We Are

LEKEELEKEE247 LTD is the data controller responsible for your personal information.

• Company: LEKEELEKEE247 LTD
• Registered Office: 1st Floor, 26 Cadogan Square, London, England, SW1X 0JP
• Contact: hello@lekeelekee.com

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, username, password, date of birth, profile picture
• Profile Information: Bio, interests, location (if you choose to share)
• User Content: Posts, comments, messages, photos, videos, and other content you create or share
• Communications: Information you provide when you contact us for support or feedback
• Payment Information: If applicable, payment details processed by our third-party payment providers

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, browser type
• Log Data: IP address, access times, pages viewed, app crashes, and other system activity
• Usage Data: Features used, actions taken, time spent, and interaction patterns
• Location Data: Approximate location based on IP address (precise location only with your explicit consent)
• Cookies & Similar Technologies: We use cookies, pixels, and similar technologies to collect information and improve our Services

2.3 Information from Third Parties

• Information from social media platforms if you link your account or sign in using third-party services
• Information from other users (e.g., when they mention or tag you)
• Information from service providers that help us operate our Services

3. How We Use Your Information

We use your information for the following purposes:

• Provide Services: Create and manage your account, deliver features, and process transactions
• Personalization: Customize your experience, recommend content, and tailor communications
• Communication: Send service updates, security alerts, support messages, and promotional content (with your consent)
• Safety & Security: Detect, prevent, and address fraud, abuse, security threats, and violations of our Terms
• Improvement: Analyze usage patterns, conduct research, and improve our Services
• Legal Compliance: Comply with legal obligations, respond to legal requests, and protect our rights

4. Legal Basis for Processing (UK GDPR)

We process your personal information based on the following legal grounds:

• Contract: Processing necessary to perform our contract with you (providing the Services)
• Consent: Where you have given explicit consent for specific processing activities
• Legitimate Interests: Processing necessary for our legitimate business interests (e.g., fraud prevention, service improvement), provided these do not override your rights
• Legal Obligation: Processing necessary to comply with legal requirements

5. How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

5.1 With Your Consent

We may share information when you direct us to do so or give us explicit consent.

5.2 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Cloud hosting and storage (e.g., Amazon Web Services)
• Analytics and performance monitoring
• Email and push notification delivery
• Customer support tools
• Payment processing

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to:

• Enforce our Terms of Service
• Protect our rights, privacy, safety, or property
• Protect the safety of our users or the public
• Detect, prevent, or address fraud, security, or technical issues

5.4 Business Transfers

If we are involved in a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5.5 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

6. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside the United Kingdom, including countries that may not provide the same level of data protection. When we transfer data internationally, we implement appropriate safeguards, such as:

• Standard Contractual Clauses approved by the UK Information Commissioner's Office
• Transfers to countries with adequacy decisions
• Other legally approved transfer mechanisms

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Support business operations

When you delete your account, we will delete or anonymize your information within 90 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

8. Your Rights

Under UK data protection law, you have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information (subject to legal exceptions)
• Restriction: Request restriction of processing in certain circumstances
• Data Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at hello@lekeelekee.com. We will respond within one month as required by law.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children's Privacy

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you believe we have collected information from a child under 13, please contact us immediately at hello@lekeelekee.com.

11. Cookies

We use cookies and similar tracking technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our Services
• Improve and personalize your experience
• Deliver relevant advertising (where applicable)

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.

12. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending you an email or in-app notification (for significant changes)

Your continued use of the Services after changes become effective constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: hello@lekeelekee.com
• Address: LEKEELEKEE247 LTD, 1st Floor, 26 Cadogan Square, London, England, SW1X 0JP